Privacy Policy
Swacch Vindhya
Effective Date: 28 September 2026
1. Introduction
Swacch Vindhya is a digital initiative focused on improving cleanliness and waste management through citizen participation, technology and better coordination. This Privacy Policy explains how information may be collected, used, stored and protected when you use the Swacch Vindhya mobile application or website.
2. Information We May Collect
Depending on the features you use, the application may collect:
- Name
- Mobile number
- Email address
- Location information, where you grant location permission
- Photos or videos submitted through the application
- Information relating to cleanliness or waste-management reports
- Device and technical information
- App usage and diagnostic information
3. How We Use Information
Information may be used to:
- Process and respond to citizen reports or complaints
- Improve cleanliness and waste-management services
- Communicate with users regarding submitted reports
- Verify submitted information where necessary
- Improve application functionality and security
- Monitor and analyse service usage
- Prevent misuse, fraud or unauthorised activity
4. Location Information
If the application provides location-based features, location information may be collected only after obtaining the relevant device permission. Location may be used to associate a cleanliness report or service request with the relevant geographic area. Users can manage location permissions through their Android device settings.
5. Photos and Media
If users submit photographs or other media through the application, such content may be used for verification, processing and resolution of cleanliness-related reports. Users should avoid submitting unnecessary personal or sensitive information in photographs.
6. Sharing of Information
Information may be shared with authorised personnel, departments, agencies or service providers where necessary to operate the application, process reports, provide services, maintain security or comply with applicable law. We do not sell personal information to third parties.
7. Data Security
Reasonable technical and organisational measures are used to protect information against unauthorised access, alteration, disclosure or destruction. However, no internet-based service can guarantee absolute security.
8. Data Retention
Information is retained only for as long as reasonably necessary for the purposes described in this Privacy Policy, operational requirements, legal obligations and applicable government requirements.
9. Third-Party Services
The application may use third-party services for hosting, analytics, notifications, maps or other technical functionality. Such services may process information according to their own privacy policies and applicable terms.
10. Children's Privacy
The application is not intended to knowingly collect personal information from children without appropriate consent or legal basis.
11. Your Choices
- Control application permissions through Android settings
- Choose whether to provide optional information
- Contact us regarding your personal information
- Request correction or clarification of information where applicable
12. Changes to this Privacy Policy
This Privacy Policy may be updated periodically. Any significant changes will be reflected on this page with an updated effective date.
13. Contact Us
Swacch Vindhya
Mirzapur, Uttar Pradesh, India
Website: https://swachhvindhya.in